shipping policy
shipping costs
Australia (VIC, NSW, QLD, ACT):
0 to 5kg – $16
5.01 to 25kg – $88
25.01kg to 50kg – $225
50.01kg to 80kg – $288
80.01kg to 100kg – $513
101kg to 125kg – $650
126kg to 150kg – $725
151kg to 175kg – $875
175kg to 200kg – $1013
>200kg plus – We will need to quote on the cost
Australia (WA, SA, TAS, NT):
0 to 5kg – $16
5.01 to 25kg – $88
25.01kg to 50kg – $225
50.01kg to 80kg – $288
80.01kg to 100kg – $513
101kg to 125kg – $650
126kg to 150kg – $725
151kg to 175kg – $875
175kg to 200kg – $1013
>200kg plus – We will need to quote on the cost
All International Orders:
We will need to quote on cost
HOW DO WE QUOTE ON SHIPPING (IF APPLICABLE)?
Go to checkout
Make sure you have provided basic address and contact details
Click on the shipping option “Request a Shipping Quote – CLICK HERE to request quote”
Within the next Australian Business Day, if you return back to checkout (with same cart items) you will see an updated price on Shipping.
WHAT IS AN OVERSIZED ITEM?
Oversized items are items that cannot be delivered by standard Australia Post services, due to size or weight. Items include most furniture, some rugs & larger homewares pieces over 50kgs
Oversized items also require additional man power, unpacking and set up therefore standard freight cannot be used.
CUSTOM FURNITURE
Once your custom order has been placed in-store or online, please allow 12-14 weeks from date of order to delivery. Please note, if you live in a more rural area, delivery may take longer.
If an order has a Custom Furniture & another furniture/oversized item, the other item will not be shipped out until the Custom Furniture is ready for shipping. This means you will have to wait 12-14 weeks to receive your custom furniture plus normal furniture or oversized items all at once.
PEAK PERIODS
Please note, during the festive season orders may take slightly longer to deliver, due to high order volumes. We will always endeavour to ship your items as soon as possible.
